How to request a repair

How to request a repair

At Sonova, we are constantly striving to improve and ensure that the needs of our partners and their customers are our top priority. We are therefore pleased to announce that we have significantly simplified the service offering for Sennheiser repairs and will continue to provide you with the usual Sonova standard.

This means that you can simply send the warranty repair claims to Sonova along with the original end-user proof of purchase, and we will process the request towards Sennheiser Hearing Business. The repaired item will be shipped back to your address. Sennheiser products come with an outstanding 2-year warranty.

For more details, please read more and contact our support team or drop us a message on the contact page.